Ecuadorstores Terms and Conditions

Sales policy

Ecuadorstores the most diverse virtual craft store in  Ecuador has the following terms and conditions, once the online purchase has been made  nationally and internationally  the customer must read each of the policies and then accept it and start delivering their order.

Dear customer you should read the terms and conditions of the Ecuadorstores store before proceeding to make your purchase! so you can know what process will take place during your delivery and there is no extortion in your information!

Once you have made your purchase in our online store Ecuadorstores it will be recorded that you automatically accept our terms and conditions of shipment.

If you want to learn more about our products or need to place an order or some special quote you can contact us at the following email info@ecuadorstores.com  where we will be ready to reply and advise you immediately.

Web information

Ecuadorstores does not guarantee anyyear  originating  within the website to the  user  in the  followingsituations::

  • When inconveniencesare urous that prevent access to content, images and updates of the .
  • Existence of viruses on the digital platform that violates the computer security of the usersystem.
  • In the event of the interruption of navigation within our website and no activities can be carried out within it.

Product warranty

The products presented by our store are 100% handmade based on vegetable fibers and fabrics in Ecuador, they are products made with great patience by people who daily apply their ancestral knowledge to create great works of art.

As for the delivery of your products we make sure that they are in optimal condition where the customer can feel at ease of their purchase, however in case at the time of receiving their delivery we kindly ask you to contact us to determine what happened in the maximum span of 5 days, after delivery , because we have a database that has all the customers who have made their purchase and the state in which the products of the place of origin are shipped to give a solution to their disadvantage.